Coming to Dynamics 365 Customer Engagement Enterprise Edition

This post is going to send you off to a Microsoft site that outlines some of the new things coming to the upcoming release of Dynamics 365 Enterprise Edition Online.  But first a few comments. One item we are excited about is the updated user-interface.  The new interface is better organized, cleaner, and easier to use. [...]

By | August 17th, 2017|Dynamics 365|0 Comments

Microsoft has taken the lead from Salesforce.com according to Forrester Research

Microsoft has hit a major milestone for its Microsoft CRM 2016 application.  Forrester just ranked Microsoft ahead of Salesforce.com in their The Forrester Wave: Sales Force Automation Solutions, Q2 2017 report.  Forrester Research is an Amercian market research company that provides advice on the existing and potential impact of technology.  They are one of the [...]

By | August 15th, 2017|Dynamics 365|0 Comments

Dynamics 365 App for Outlook: Add Entities to the List of New Records

With the Dynamics 365 App for Outlook, users are able to create new records and track/set regarding to that new record. Users are also able to track/set regarding to existing records. In its basic state, this is limited to certain record types:  Account, Contact, Lead, Opportunity or Case. However, as an admin, this list can [...]

By | August 14th, 2017|Dynamics 365, MS CRM, Uncategorized|0 Comments